Effective Date: 2/23/2026
This Privacy Policy describes how LFID HOLDINGS PLLC, doing business as BESPOKE DENTAL YOUR SMILE YOUR WAY (“Bespoke Dental,” “we,” “us,” or “our”), collects, uses, protects, and discloses personal information obtained through our website and related communication channels.
This policy applies to information collected via:
Our website
Online forms
Appointment requests
SMS/text messaging communications
Email communications
Phone calls
Patient portals
Bespoke Dental is a healthcare provider subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
If you submit medical or health-related information through our website, forms, or communication systems, that information may constitute Protected Health Information (PHI).
We safeguard PHI in accordance with:
HIPAA Privacy Rule
HIPAA Security Rule
Florida Information Protection Act (FIPA)
Applicable federal and state regulations
PHI may be used or disclosed for:
Treatment
Payment
Healthcare operations
Legal or regulatory compliance
We will not disclose PHI for marketing or other non-permitted purposes without your written authorization unless otherwise required or permitted by law.
For detailed HIPAA rights, please refer to our Notice of Privacy Practices (available at our office).
We may collect the following categories of information:
Name
Address
Email address
Phone number
Date of birth
Insurance information
Information submitted through contact or appointment forms
Medical history
Dental concerns
Treatment interests
Any health-related information you voluntarily provide
When visiting our website, we may collect:
IP address
Browser type
Device type
Pages visited
Cookies and tracking data
This information is generally non-identifiable unless linked to submitted personal data.
By providing your mobile phone number and opting in through our website, forms, appointment scheduling system, or written consent, you agree to receive SMS text messages from Bespoke Dental.
These messages may include:
Appointment reminders
Appointment confirmations
Post-treatment follow-ups
Account notifications
Practice updates
Limited promotional communications (if separately consented)
Message frequency varies.
Message and data rates may apply.
Consent to receive SMS messages is not a condition of receiving dental services.
You may opt out at any time by replying:
STOP – to unsubscribe
HELP – for assistance
After opting out, you will receive a confirmation message and will no longer receive SMS communications unless you re-enroll.
We do not sell or share your phone number for third-party marketing purposes.
If you provide your email address, we may send:
Appointment confirmations
Patient communications
Practice updates
Educational materials
Promotional information (if consented)
You may unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in the email.
Transactional or healthcare-related communications may continue as necessary.
We use collected information to:
Schedule and manage appointments
Provide dental services
Process payments and insurance claims
Respond to inquiries
Improve website functionality
Comply with legal obligations
Conduct internal quality assurance
We do not sell your personal information.
Our website may use:
Cookies
Google Analytics
Meta Pixel
Other tracking tools
These tools help us:
Analyze website traffic
Improve user experience
Measure advertising performance
You may disable cookies in your browser settings; however, some features may not function properly.
We do not use tracking technologies to collect PHI.
We may share information with:
HIPAA-compliant service providers
Billing companies
Payment processors
IT and website hosting providers
Appointment reminder platforms
SMS communication providers (A2P-compliant)
Government authorities if legally required
All third-party vendors handling PHI are required to sign Business Associate Agreements (BAAs) when applicable.
We do not sell personal data.
We implement administrative, physical, and technical safeguards including:
SSL/TLS encryption
Secure hosting environments
Access controls
Role-based data access
Regular security reviews
Staff HIPAA training
Secure data storage systems
While we use industry-standard safeguards, no system can be guaranteed 100% secure.
In the event of unauthorized access to personal information or PHI, we will:
Investigate promptly
Mitigate potential harm
Notify affected individuals
Comply with HIPAA Breach Notification Rule
Comply with Florida Information Protection Act (FIPA)
You have the right to:
Access your PHI
Request corrections
Request restrictions on disclosures
Receive an accounting of disclosures
File a complaint without retaliation
To exercise these rights, contact:
Bespoke Dental
18713 N Dale Mabry Hwy, Suite B
Lutz, FL 33548
Phone: (813) 807-4902
Email: [email protected]
You may also file a complaint with:
U.S. Department of Health & Human Services
Office for Civil Rights
Our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent in compliance with the Children’s Online Privacy Protection Act (COPPA).
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
LFID HOLDINGS PLLC
Doing Business As BESPOKE DENTAL YOUR SMILE YOUR WAY
18713 N Dale Mabry Hwy, Suite B
Lutz, FL 33548
Phone: (813) 807-4902
Email: [email protected]